Contact Us

Customer support

Our team provides 24/7 support by live chat, e-mail and phone. Use the live chat button when you want to connect with a support agent immediately. You can also e-mail our support team or speak with us by phone for help with your account, login, play or a general enquiry.

Keep your registration details available if you need help recovering account information. We may need to identify you before disclosing account details. Never send your password or give it to anyone who asks for it.

Payments and verification

For a question about deposits, withdrawals or another financial matter, contact our separate Finance team by e-mail. Verification documents are also sent by e-mail. Include your name and username, attach clear digital images, and follow any instructions provided for the documents required in your case.

Finance reviews submitted records before an approved withdrawal enters an available payment cycle. If you have a payment-method question before making a transaction, support can help you check the options available for your country of residence.

Privacy and safer play

Send privacy questions and requests to stop promotional communications to support by e-mail. You may also contact support in writing to request a gambling limit, take a break, close your account or leave our e-mail list.